Key features:
* First-ever mobile network to offer its customers the best minutes allowance in the market, guaranteed
* Designed to give mobile users peace of mind that they’re always getting unbeatable minutes for £30 a month
* Available on market-leading Solo 30 and Combi 30 price plans
T-Mobile has become the first mobile network to guarantee that its customers can always get an unbeatable minutes allowance. New and existing customers on Solo and Combi contracts at £30 per month will be offered a unique commitment: just ask, and T-Mobile will match or beat the amount of minutes offered on a like-for-like basis by the other four operators “ meaning customers can be sure they are always getting unbeatable minutes from T-Mobile.
T-Mobile puts an end to the tiresome search for the best value mobile deals: consumers won’t find more minutes for £30 “ guaranteed. This revolutionary step by T-Mobile is in direct response to customer feedback, which highlighted the many frustrations faced by mobile users when choosing a new contract. The research underlined that, with so many tariffs available, consumers are confused and unsure as to whether they’re getting as many minutes as possible.
Jim Hyde, Chief Executive of T-Mobile said: This guarantee underlines our commitment to providing unbeatable value for money and making life easier for our customers. Our research has shown that consumers are confused by the sheer number of price plans out there and frustrated by contracts which only offer short-term value. The launch of T-Mobile’s minute guarantee cuts through all this noise and offers customers the confidence that they won’t find more minutes at £30.
Both new and existing customers will have the opportunity to gain the best value from their £30 per month deals without having to extend their contract. This is true innovation within the industry in terms of putting the customer first, especially at a time when consumers are striving to get the best value.
The guarantee announcement follows the recent consumer price plan shake-up announced by T-Mobile in May. With the launch of Solo and Combi, alongside Flext, T-Mobile offers a range of straightforward tariffs that reflect the different needs of mobile phone users.
More information on the T-Mobile guarantee can be found at www.t-mobile.co.uk
* The T-Mobile guarantee is available to all new and existing Solo 30 and Combi 30 customers signing up to a contract of £30 per month
Solo, Combi and Flext “ a tariff portfolio split designed by customer need:
* Solo appeals to the emergent and growing SIM only market “ providing just a SIM card along with a market-leading set of inclusive minutes and texts on a 30-day rolling contract. Customers are able to keep their existing phone and number “ and enjoy 1400 minutes and unlimited texts for just £30 a month.
* For those customers looking for a simple monthly plan combined with a fixed number of minutes and texts, T-Mobile has created Combi “ its best package deal. This new tariff provides a straightforward, highly competitive range of minute and text allowances along with a choice of handsets on an 18-month or 12-month contract.
* Flext completes the simplified contract range “ and continues to be a highly popular price plan, offering a unique, flexible monthly allowance that can be used the way customers want.
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